CORPORATE TRAINING Conflict Resolution: Getting Along in the Workplace 2 days
On completion of the workshop, learners will be able to:
Understand what conflict is and how it can escalate.
Recognize the five most common conflict resolution styles and when to use them.
Increase positive information flow through non-verbal and verbal communication skills.
Develop effective techniques for intervention strategies.
Strengthen staff trust and morale.
Become more confident of your ability to manage conflicts to enhance productivity and performance.
- 2 days