CORPORATE TRAINING Conflict Resolution: Getting Along in the Workplace 2 days

On completion of the workshop, learners will be able to:

5
Understand what conflict is and how it can escalate.
5
Recognize the five most common conflict resolution styles and when to use them.
5
Increase positive information flow through non-verbal and verbal communication skills.
5
Develop effective techniques for intervention strategies.
5
Strengthen staff trust and morale.
5
Become more confident of your ability to manage conflicts to enhance productivity and performance.

Programme duration

  • 2 days