CORPORATE TRAINING Employee Dispute Resolution Mediation through Peer Review 1 day
On completion of the workshop, learners will be able to:
5
Identify the Peer Review process is
5
Describe how employees file grievances and how management should respond
5
Define how a facilitator and a panel is chosen
5
Describe what is involved in the hearing process, from preliminary meetings to the hearing itself, to the decision process
5
Illustrate the required responsibilities and powers of a panel
5
Demonstrate questioning techniques
5
Identify why peer review panels fail and how to avoid those pitfalls
Programme duration
- 1 day
Interested?