CORPORATE TRAINING Management Skills for the Administrative Assistant 2 days
On completion of the workshop, learners will be able to:
Define the importance of and be better able to present a professional presence on the job.
Demonstrate Improvement in one’s ability to organize, plan, prioritise and self-manage
Demonstrate improvement in critical communication skills such as listening, asking questions and being aware of body language
Develop strategies for managing difficult people and situations
Illustrate techniques for being more assertive and managing your stress
- 2 days