Be able to make your workplace a technology-friendly place

Make the most of computers, telephones, instant messaging, e-mail, contact management applications, and scheduling software

Communicate better with the IT department

Make the best software and training choices

Be able to set an IT budget

Keep employees safe and healthy

Develop and implement a system usage policy

Implement policies for dealing with company property

Decide whether or not employees should telecommute and make telecommuting work

Deal with workplace rage

Address technological issues